NZ owned · operating 24/7

IT support that actually works round the clock.

A dedicated New Zealand IT team for tech support, helpdesk, managed endpoints, Microsoft 365, firewalls, cloud, DevOps and cyber security. Chat, email or remote — whichever gets you back to work faster.

Average first response < 4 min
NZ-based engineers
Per-ticket or full-time
Live support · Priya from Auckland
Now
Kia ora! Ryan here — I can see the VPN drops. Mind if I jump on remote?
Please do, the whole sales team is off.
On it — sending you a one-click session code now. Fixed in ~6 min ETA.
Type a message…
4 min
Avg first response
99.98%
Endpoint uptime
24 / 7
Every day of the year
Trusted by NZ businesses across:HealthcareLegalConstructionProfessional servicesSaaSRetail
What we do

Everything IT, one team.

From a single ticket to a fully outsourced IT department. Mix and match to suit your business.

24/7 Helpdesk

Round-the-clock human support by phone, chat and email.

Managed endpoints

Patched, monitored and secured laptops, desktops and mobiles.

O365 & cloud

Microsoft 365, Azure and cloud migrations done properly.

Cyber security

Threat detection, response and posture hardening.

Managed firewall

Enterprise firewalls monitored and tuned continuously.

DevOps & consulting

CI/CD, IaC and architecture that fits your team.

How it works

Support in three steps.

Step 1

Reach out

Chat, email or open a ticket from your portal. Or call — a person answers.

Step 2

We triage

A named engineer takes ownership, keeps you updated in the ticket thread.

Step 3

We fix it

Remote session, on-site if needed, and a plain-English handover when done.

Something broken right now?

Create an account, open a ticket and an engineer will be with you in minutes.

Emergencies out of hours? Our on-call engineer answers 24/7 for retainer customers, and within 15 minutes for critical tickets on any plan.